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Dwayne Hord, President

Dwayne is the President of Hord Services Inc., with over 31 years of experience in industrial engineering. Over the years he has developed a special talent in process improvement and incentive structures, focusing on high labor content processes that have allowed the guarantee of millions of dollars in cost savings as well as increased productivity for his clients. He honed his experience as the Director of Engineering at a multi-national textile company. Dwayne joined the staffing/workforce solutions industry in the mid 90’s and was able to revolutionize the industry by applying his knowledge in industrial engineering, lean principles and incentive structures to develop the cost per unit model for the staffing industry. He has successfully co-founded and developed 5 performance base employment businesses over the last sixteen years.


Juan Ospina, Vice President  – Partner

Juan has over 22 years of experience in manufacturing and logistics, with the last 15 years specifically in the CPU arena. He has successfully developed and managed performance based pricing models for some of the staffing markets most recognized names. With experience in operations, involvement in time and motion studies and numerous successful implementations of this model, he is responsible for ensuring a successful implementation of the account and knowledge transfer of processes and procedures so that our client’s KPIs are met or exceed in every aspect. Juan holds a Mechanical Engineering Degree from the University of South Florida.



Jared Hord, Vice President of Operations - Partner

Jared has 12 years of experience in running operations on large scale projects and has been the lead implementation resource on multiple multi-million dollar CPU accounts. With a keen eye for process improvement and with his development of patented tools, Jared has been able to increase our clients performance both in efficiencies and material usage. 

About Us

Why Us


HSI will work with your current management to add our method improvements and design a labor model to meet the specific requirements of you and your clients.

We will bring a seasoned team into your facility to develop and implement improved processes and methods, create a training matrix which incorporates these improvements, and establish performance standards and an incentive structure based on work content to maximize First Quality Throughput.

You will receive all the benefits of a flexible workforce with engineering support and a workforce management model to improve every aspect of your temporary workforce’s performance.